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General Information


Cleveland County Schools is now offering a secure and convenient way to request and receive student records.

Per District policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is less than 18 years of age. If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent.

All requests for student records / information will be submitted and paid for online. Phone, mail, or fax requests ARE NOT accepted.

Please note the information below for CURRENT STUDENT requests only:

  • Current students are encouraged to use to send transcripts to colleges and universities in North Carolina for free.  CLICK HERE TO ACCESS CFNC.ORG
  • All e-transcripts are free of charge and there are no limits to the number that can be sent to North Carolina colleges and universities.

Charges will apply when ordering student records. Please note the information below:

    • All records are fulfilled electronically whenever possible.
    • Please allow 5-7 business days to process student record requests.
    • Express PROCESSING is available for an additional $30.00 + fees. Records will be Processed in 1-2 business days of receiving the request.
    • Current high school students request for transcripts will be processed at the high schools at no cost as long as they are enrolled in CCS.
    • Requests for information must be completed online and will be processed on normal business days during normal business hours (Monday - Friday, 8:00 AM - 4:00 PM).
      • Students can receive up to THREE free transcripts for out-of-state colleges.
    • Click the appropriate link button to request information.


Please note that this website is optimized for IE 9.0 and higher, Safari, Chrome and Firefox.


All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.

Cleveland County Schools Main Site

The Following May Be Requested by Alumni: must meet ALL requirements
Official High School Transcript  
Verification of Graduation  
Verification of Birth Date  
Immunization Records  

Verification of Name

First Grade Records


Express processing is charged $30.00 plus the additional document fees as shown below

 Please Note: There is a $5 processing fee in addition to the cost of the document.

The following examples should explain the fees:

One document to One recipient: $10.00
Two documents to One recipient: $13.00
One document to Two recipients (one document to each recipient): $16.00


The Following May Be Requested by Corporations / Universities / Attorneys:
High School Transcript $40.00  
Verification of Graduation $40.00  
Complete Student Record $40.00  

The Following May NOT Be Requested:
  We do not process Diplomas or GED information and we do not process SAT/ ACT requests.


For More Information, Contact:

Cleveland County Schools
Student Records
400 W. Marion St
Shelby, NC 28150

Phone: 704-476-8090

Business Hours
Monday - Friday
8:00 AM - 4:00 PM